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As AACSB transitions to a new member platform, services behind your login are temporarily unavailable. Learn more. 

An Improved Member Experience: System Updates

We are excited to share that we are upgrading our association management platform as part of our ongoing commitment to delivering a more seamless and connected member experience.

AACSB is transitioning to Salesforce, a platform that will improve access to AACSB resources, simplify account management, and integrate your experience across programs and services. You will be temporarily unable to access your AACSB member account and applications in the coming days. This includes paying invoices, registering for events, and accessing member benefits like myAccreditation, the Exchange, and DataDirect. We encourage you to consider completing any member-related actions or purchases now to ensure that they are processed in a timely fashion.

If you have any questions or time-sensitive requests during the outage, our team is available to you at membership@aacsb.edu.

Frequently Asked Questions
AACSB is transitioning to a new member relationship management (CRM) platform to provide an improved member experience. During this transition, some systems and services will be temporarily unavailable while data is migrated and validated.

During the outage, members will be unable to access services including:

  • MyAACSB
  • AACSB Exchange
  • myAccreditation
  • DataDirect
  • Analytics Hub
  • Learning Management System (LMS)
  • Event registration
  • Career Connection
  • Other applications that require AACSB single sign-on (SSO)

20-23 July 9:00 a.m. EST

Customer-facing systems and single sign-on (SSO) will be unavailable.

23 July

Members can resume logging in and accessing AACSB systems. Please note that that this is tentative and any changes to this timeline will be communicated via email from myAACSB@aacsb.edu.

Beginning 20 July, members will temporarily be unable to log in to AACSB systems using single sign-on (SSO). Service is expected to resume on 23 July after the new platform has been validated. Any updates will be communicated via email from AACSB.
No. Event registration will be unavailable during the outage period.

If you're planning to attend an upcoming event, we encourage you to register before 20 July or after systems return on 23 July.
No. The Learning Management System (LMS) will also be unavailable during the outage period. Please contact events@aacsb.edu if you have an urgent need to access content during this time.

Yes.

Membership staff will continue assisting members throughout the transition. If you have an urgent request while systems are unavailable, please contact the Membership team directly via email at membership@aacsb.edu.

Yes.

Your AACSB account, profile information, and membership history will migrate to the new platform.

Some institutions use email security tools that restrict incoming email based on trusted IP addresses or domains. If your institution uses these controls, we recommend sharing Salesforce's published IP address information with your IT or email administration team before launch to help ensure that system-generated emails (such as password resets and other member notifications) are delivered successfully.

Salesforce maintains the current list of IP addresses and related guidance here:

Salesforce IP Addresses and Domains to Allow:
https://help.salesforce.com/s/articleView?id=000384438&type=1

If your institution does not use IP allowlists or similar email filtering policies, no action is required.

Getting Started in the New System
The updated portal provides an improved experience for managing your membership information, accessing AACSB resources, and interacting with member services.
Yes. You will continue using your current AACSB account email address after the transition. If you have not signed in since 23 July, 2026, you will be asked to set up a new password when logging into the new system for the first time.
If you have not signed in since 23 July, 2026, you will be asked to set up a new password when logging into the new system for the first time.
You will continue to access your profile by navigating to your Member Dashboard. If you have not signed in since 23 July, 2026, you will be asked to set up a new password when logging into the new system for the first time.
Updating My Information
One of the Official Contacts, such as the Official Representative or Primary Contact, should update your organization's Billing Contact as soon as possible to ensure uninterrupted communications regarding invoices, renewals, and other membership-related notices.
Once the new system is available, you can update much of your profile information directly through your member account.
Yes. Your existing profile information will migrate to the new platform.
Log in and select Update Membership Information in the portal. This allows you to retain your AACSB history while associating your account with your new institution.
No. If you've moved to another institution, use the Update Membership Information process rather than creating a new account. This helps preserve your membership history and prevents duplicate records.
You can update your affiliation to reflect your retirement through the Update Membership Information process in the member portal.
Update your affiliation or member status through your AACSB profile. If you're unsure which option applies to your situation, contact the Membership team for assistance.
You can only be associated with one AACSB member institution at a time.